At yboo, we want to make the network switching process clear and easy, as switching networks can reduce your mobile phone bill significantly. Research conducted by uSwitch in 2017 found that ‘Over 3.5 million UK consumers hadn’t moved mobile networks in the past 3 years due to the process being ‘too much hassle’. We were really surprised to learn that ‘48% of mobile users are unsure what a PAC* code is’. So to make the switching process easier & clearer, we’ve put together a guide on how to keep your mobile number when switching networks.

*Porting Authority Code. Catchy name eh?

Keep your number when changing networks

How to transfer your mobile number across networks

Firstly, you will need to get a PAC code (usually a 9 character code). This is obtained through calling your current network and requesting a PAC code. You should receive the code within the call or via text shortly after your call has ended. Your existing network has to give you the code. Don’t be fobbed off.

Secondly, you will need to provide the PAC code to your new network within 30 days of receiving the code (expiry period) from your current network. Once the code is provided to your new network, the network will schedule a number transfer period. (Usually the next working day) During the transfer process, you may experience loss of network for a short period of time. In real life guys, just give the code to your new network when you order. They will make the transfer super smooth for you.

Finally, after the scheduled transfer period, wait for your new Network to text you and tell you that your number has been transferred. Then enjoy saving lots of money!

That’s it, 3 simple steps to keep your mobile number when switching to another network.

We hope this helps!